Please restore my levels with candy crush and sodalicious, both failed with facebook transfer.

Carolyn_Parsa

I recently purchased a new device and before transfering, I updated, logged into facebook on the old device and then tried to synch the games to the new device.  Both games reset me to level 1 and now I have Jelly Saga to still do, but don't want to loose that too.  Please help, I was over 2100 on Candy Crush.  I really can't start over.  Thank you. - Carolyn

Creative_Elsa

Hi there, sorry for the delay in responding but thank you for writing us here at King Care. We are trying our best to keep current with the messages here in the community, so please bear with us as we address very old messages. Are you still having this issue? Do you still need help?