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Why is the Fairy not paying out bonuses when I collect all that's required?

AitchAitch Posts: 93 Level 3

The last two times I've played the Fairy mini game on Candy Crush, I collect all that's required but when it comes to getting all the yellow sweets...she crashes and I don't get my bonuses???? It freezes my screen and I have to reload. Takes me a good while scrolling up and down to get to the levels that 'pay out' the colour I need-all for nowt! What's occurring my dears, any idea? x I've also had freezing issues when purchasing booster packs, and reckon I've probably been billed for some that I didn't get because of 'lost internet issues' or whatever the message says that comes up. Help, please! Thank you x

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