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my progress on my phone is not up to date

sunshine11
sunshine11 Posts: 3

Level 1
in Support

When re-installing my iPhone my candy crush progress got lost. it is not synced with the progress on king.com. Please help me with that.

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498

    Hello! Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks

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