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Please sort my level was 545 now gone to 1

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Ruby_Murt
Ruby_Murt Posts: 2 Newbie
in Support

Level 545 lost down to 1.... I'm really fed up asking this question please sort level for me asap

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Ruby-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.

    Many thanks

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