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I lost my progress!!

Candy_Smith-2
Candy_Smith-2 Posts: 2 Newbie
in Support

I was on around level 780 or so when I tried to sync with Facebook and it took me back to Level 1.

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    Hello Candy-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks 

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