Why didn't I get my reward from a competition and the board where you see the standings disappeared?

Betterjakenator_

I was first at a competition but got no reward what should I do? The competition board disappeared with 11 hours left.

_Elsa_

HI Betterjakenator, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help?