I got a new phone and lost 300 levels of progress. How can I get these back?

raeganc98

When i got my new phone i didn’t lose my levels but I lost my character and it’s “level” and frame. I logged into facebook to try and get this back. When facebook took me back 300 levels, I logged back out, but it kept me 300 levels behind. I was on level 421, can i get this back? 

Jeannettelove124

Got a new phone was on level 1215 now I’m at level one wth no way please please help