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I lost my progress

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Eli_Ghfri
Eli_Ghfri Posts: 1 Newbie

I connected to a Facebook account long time ago in my game, I continued the game and last week I was on level 1376, I didn't have access to that Facebook account anymore. So, I connected to a new Facebook account and suddenly all my progress has lost. How can I go back to level 1376?

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hello Eli-  Welcome to the community. Please see this blog here for the steps to follow if you have lost your progress. 

    The Blog includes lots of steps on how to fix this problem yourself :-)

    If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. 

    Many thanks 

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