Hi I recently had issues with my iPhone and when I restored it my level went back to my old phone at

Paul_Doyle

Level 2615 instead of 2994 or 2995, how can this be corrected and I already logged in and was told I’m synced back to where I was but that was not correct. Thanks

On my iPhone 6s I was in level 2994 or 2995 than I had iPhone issues and when I restored my phone I was put back to level 2615 which is what my old iPhone 6s is at. 

Creative_Elsa

Hi Paul, I'm assuming that you've been playing the game through Facebook so we should be able to correct this.  Facebook saves your progress so it's just a matter of logging out of Facebook and logging back in.  But before you do that, please clear your history on your iPhone.  You might also want to shut it down and then reopen it.   Then clear out your history and then log out of Facebook and log back in and it should bring you back to the current level.  The different phones shouldn't make a difference in your current level.  It has to do with logging in/out of Facebook since they have been saving the progress.

Creative_Elsa

Hi Paul, I'm assuming that you've been playing the game through Facebook so we should be able to correct this.  Facebook saves your progress so it's just a matter of logging out of Facebook and logging back in.  But before you do that, please clear your history on your iPhone.  You might also want to shut it down and then reopen it.   Then clear out your history and then log out of Facebook and log back in and it should bring you back to the current level.  The different phones shouldn't make a difference in your current level.  It has to do with logging in/out of Facebook since they have been saving the progress.