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How to I regain my lost 1200 level?

kathy-25
kathy-25 Posts: 2

Level 1

I have been playing Candy Crush on an old iPad not associated with Facebook.  Bought a new iPad and took it to the Apple store to have all data and apps transferred from iCloud backup.  I told the agent that it was important that I not lose my level 1200.  The app transferred but shows me back at level 1.  Also, my old iPad also shows me at level 1.  Anyway to get my level 1200 back?

Best Answer

  • _Elsa_
    _Elsa_ Posts: 37,534
    Answer ✓

    If you haven't been playing through Facebook then all is lost.  Facebook saves all progress so by transferring your app from one device to another won't bring you back to your current level if you didn't play through Facebook.  iCloud will just back up the game itself but not the boosters or levels.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,534
    Answer ✓

    If you haven't been playing through Facebook then all is lost.  Facebook saves all progress so by transferring your app from one device to another won't bring you back to your current level if you didn't play through Facebook.  iCloud will just back up the game itself but not the boosters or levels.

  • kathy-25
    kathy-25 Posts: 2

    Level 1

    If you haven't been playing through Facebook then all is lost.  Facebook saves all progress so by transferring your app from one device to another won't bring you back to your current level if you didn't play through Facebook.  iCloud will just back up the game itself but not the boosters or levels.

    thank you.

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