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I won 6 hours of free play. Soon afterwards I won 1 hour and the 6 disappeared

PCH
PCH Posts: 1

Level 1
in Support

I won six hours of free play. About 30 minutes later I won an hour of free play and rather than accumulating the original six hours disappeared. What happened and how do I get them back?

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Answers

  • _Elsa_
    _Elsa_ Posts: 37,536

    When you win the 6 hours of free play it's just for that time slot.  I'm not sure what happened when you won the hour and lost the 6 hours.  The winning of the free play would start once you begin it and end after the time frame.  It's not a permanent thing that remains so you can't get them back.  

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