Level 2049 will not advance me

angela.lynne

Why won’t Level 2049 advance me. I’ve even taken screen shots to prove I’ve gotten all the points. I’ve contacted Candy Crush technical help and all they is watch YouTube, why I’ve passed it is stuck, it’s frozen, it won’t advance me 

_Elsa_

Hi Angela, sorry for the delay in responding but thank you for writing us here at King Care.  Are you still having this issue?   If so, please write back and we can try to resolve it together.