Since yesterday cannot send lives or ask for lives. Does not move, just sits when I hit send.

Linda_Hennes

When I try to send lives to friends or all for lives, it does not move, just sits when I hit send.

_Elsa_

I am going to elevate this to a King Admin because a few fans have been seeing the same issue.

Cezdiamond

Hi Linda! 

Can I ask for the following information? 

1. Has troubleshooting been done, if yes then what? 

2. Game app version Google Chrome 

3. Make and model of device

4. OS system installed

5. Available storage on device (if mobile device) 

6. Screenshot of error, is there an error message? 

Thanks a lot!

Linda_Hennes

Hi Linda! 

Can I ask for the following information? 

1. Has troubleshooting been done, if yes then what? 

2. Game app version Google Chrome 

3. Make and model of device

4. OS system installed

5. Available storage on device (if mobile device) 

6. Screenshot of error, is there an error message? 

Thanks a lot!

I have restarted my device which is a Kindle Fire. Still does not work. Just sits when I try to send

Linda_Hennes

Hi Linda! 

Can I ask for the following information? 

1. Has troubleshooting been done, if yes then what? 

2. Game app version Google Chrome 

3. Make and model of device

4. OS system installed

5. Available storage on device (if mobile device) 

6. Screenshot of error, is there an error message? 

Thanks a lot!

No error message. Don't know anything about storage a d other thing as. I didn't change anything, just quit working