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didn't get prizes from winning island
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highlandergirl
Posts: 8 Level 2
in Support
I didn't get the prizes from coming in first place on one of the islands.. I should have gotten a 6 hour play and I can not find it anywhere.. Not sure if I got the other prizes either.. it was very late at night so I left the page up to come to it today to claim them.. I got nothing.. Please advise
Answers
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Hi highlandergirl, sorry for the delay in responding but thank you for writing us here at King Care. Were you in first place when the contest ended? You need to be there right at the end when it closes to see who is in which place. Please keep an eye on this for future challenges.
Regarding the 6 hour play the clock start ticking immediately so if you walk away for say like 2 hours and come back to the game you will only have 4 hours left.
If I'm reading your message correctly you said that you left the page open to come back the next day to claim them correct? On the leaderboard were you still in first place?
