Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 ⛔ Important Announcement: Candy Crush Saga Currently Down - More info HERE

On the candy drop wheel, it keeps saying to connect to claim your award and continue collecting?

Options
Lisa-30
Lisa-30 Posts: 36 Level 2
in Support

On the candy drop wheel, it keeps saying to connect to claim your awards and continue collecting?  Why?  I am clearly connected.

Flag · Helpful Sweet Love Haha

Answers

  • _Elsa_
    _Elsa_ Posts: 36,741 Sweet Legend
    Options

    Hi Lisa, since you asked this question a few days ago has it resolved yet?  Please give us more details if you are still having the same issue - where are you playing the game?  Computer? Mobile?  Are you playing through Facebook?

    Flag · Helpful Sweet Love Haha
  • Lisa-30
    Lisa-30 Posts: 36 Level 2
    Options

    Hi Lisa, since you asked this question a few days ago has it resolved yet?  Please give us more details if you are still having the same issue - where are you playing the game?  Computer? Mobile?  Are you playing through Facebook?

    No, it is not solved. Facebook/computer/mobile/iPad...only in Chrome
    Flag · Helpful Sweet Love Haha
  • Lisa-30
    Lisa-30 Posts: 36 Level 2
    Options

    It appears this has been happening for years.  Candy Crush, why can you not fix this problem?

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories