Progress lost in candy crush

Ana_Olmos_Bilbao

the app has broked and i deleted the app and later I reload it. But now im I am in level 1  (i was in 1300 level more or less)

can you help me? Sorry for my english...

JillyJill

Hi Ana,

Thank you for contacting King Care!  Can you tell me what kind of device you are playing on?  That will help me give you some helpful information to get you back on track. 

Thanks,

Jilly 

Ana_Olmos_Bilbao

Hi, Im playing with an Ipod. 

Thanks a lot.

JillyJill

You can try these steps in the following link: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios

If this doesn't help I'll try to get a King Care moderator to look into your account. 

Best regards,

Jilly