Lost 100 levels in Candy Crush

Erin_Corradi

About a week ago, i was on level 1965 and went to play the following day and was back at level 1865. Why does this happen? I unistalled and reinstalled the game on FB, updated browser, cleared cache, etc. What else can i do?

_Elsa_

Hi Erin, you didn't mention if you are playing on the computer or mobile device.  If you have been playing on a mobile device, have you tried uninstalling Facebook and reinstalling it?  Try that first to see if it works.  If not, then please write back here.

Erin_Corradi

No, I play on a laptop computer.

_Elsa_

Hi Erin, I just responded to you on your other question - same issue.