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Lost 100 levels in Candy Crush

Erin_Corradi
Erin_Corradi Posts: 15

Level 2

About a week ago, i was on level 1965 and went to play the following day and was back at level 1865. Why does this happen? I unistalled and reinstalled the game on FB, updated browser, cleared cache, etc. What else can i do?

Answers

  • _Elsa_
    _Elsa_ Posts: 37,542

    Hi Erin, you didn't mention if you are playing on the computer or mobile device.  If you have been playing on a mobile device, have you tried uninstalling Facebook and reinstalling it?  Try that first to see if it works.  If not, then please write back here.

  • Erin_Corradi
    Erin_Corradi Posts: 15

    Level 2

    No, I play on a laptop computer.

  • _Elsa_
    _Elsa_ Posts: 37,542

    Hi Erin, I just responded to you on your other question - same issue. 

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