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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I had high levels on an old facebook account. I created a king account and synched the levels up. I deleted the old facebook account and the correct levels are showing on the game apps. However, whenever I try to link them to my new facebook account the levels don't show up.
You can only sync one Facebook account with one King account.
If your King account has already been merged with a Facebook account earlier, then you are not able to sync any further accounts with it even though your old Facebook account has been closed.
To continue with the game you have you will need to use the King account.