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The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Is this regarding a purchase that you were trying to purchase.
As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
If it wasn't a purchase please give me more details and possibly upload a print screen so I can see what was going on.