I'm currently at level 2239, but every time I open the game I'm set back to level 500.

Jodie_Osgood

Ever since the game updated last summer it won't load correctly.  It starts me out at level 500 on the map though I'm in the 2200's and I have to scroll up the map to get to the correct level.  

Jelly_Jenny

Hi Jodie!

If your avatar picture is stuck on any of the previous levels, please replay that level and then your avatar should catch up with your real progress. 

I hope that helps!

Jenny - King Care Team