I'm currently at level 2239, but every time I open the game I'm set back to level 500.

Jodie_Osgood · February 2018

Ever since the game updated last summer it won't load correctly. It starts me out at level 500 on the map though I'm in the 2200's and I have to scroll up the map to get to the correct level.

Jelly_Jenny · February 2018

Hi Jodie!

If your avatar picture is stuck on any of the previous levels, please replay that level and then your avatar should catch up with your real progress.

I hope that helps!

Jenny - King Care Team

I'm currently at level 2239, but every time I open the game I'm set back to level 500.

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