game still on the old format

Question

I play on facebook using google chrome just over a week ago my game reverted to the old format, somebody from king told me what to do which i followed to the letter, clearing cache etc i deleted the game from face book cleared cache again restarted my computer and it is still on the old format, am at a loss now what else i can do, so all i can hope is that it will revert back to the new format one day in the meantime i cannot play. If anyone else has any bright ideas i would welcome them.

Shirley_Gore · Answer

Hi Shirley, check this out to see if it works for you:

https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back

Thank you Elsa but still no good my browser is up to date despite the test saying it wasnt, but thanks for trying. xxx

Creative_Elsa · Answer

Hi Shirley, check this out to see if it works for you:

https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back