Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Why am I being double and triple billed??
Reese_Ollmann
Posts: 1
Level 1
in Support
For months now I have been being overbilled. Nust now I purchased 2.79 for 15 bars and was charged 18.79?? This has been happening for months - I purchased 139 and was charged 2x for the same purchase????
0
Answers
-
Hi Reese,
Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
0 -
Make also sure that several purchases have not been merged into one transaction on your credit or debit card.
If you have made several purchases through your Apple-ID the same week (not necessarily in the same app), Apple can merge these purchases into one big transaction instead of charging you separately for every single purchase.
This usually happens to me when I've done several purchases on my iPhone.
:-)
0
