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Lost progress on CC when connected to iPad
Hansa_Modha
Posts: 30 Level 2
in Support
I was playing on my sister’s iPad,she was on level 309 ,when I connected her account to face she lost all her progress and went to level one. Her Id on iPad is Anuj,email add Shantuj@hotmail.com . I tried to contact King care from her iPad but email add is not right message kept on coming
Answers
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Hi Hansa, it's Elsa. I saw that you wrote this message twice. I already responded to the other message. You should get an email saying that someone responded to you and then open that message and follow the link that I gave you. It tells you how to go about getting her core ID and once you have that then I can elevate this to Cez who can get her back to her current level.
