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won on level 1198 played level 1199 but when I went to 1199 the next day it went to 1198, candy crus

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Adele_Moran
Adele_Moran Posts: 2 Newbie

Candy Crush won 1198, did 1199 nextday went back to1198.  Also my tablet is on 1147. Calendar stays at day one. 

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  • _Elsa_
    _Elsa_ Posts: 36,746 Sweet Legend
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    Hi Adele, wow you have a few problems right?  Let's try to figure this out.  You don't say where you are playing the came - computer or mobile?  Either way please try to clear out the history and keep clearing it every day.  Then log out of Facebook and log back in and it should bring you back to your current level.  Fortunate for you that you are playing through Facebook because it does save your progress.  Let me know if this clears the problem.  Do the same with your tablet and a word of advice don't uninstall the game from your tablet unless it's a last resort because the boosters collected on your tablet get saved on your tablet so when you uninstall the game you lose all boosters, except the gold bars.

    Regarding the calendar, yes, some fans have complained about the daily calendar being stuck on day one but .......................... you are getting that wrapped candy and striped candy correct?  So that's a good thing.  It sounds like you might be clearing out your history daily and that will cause the calendar to begin again at day one.  I have a great solution for you to collect up to 26 free boosters every day.  Have you ever tried the sugar drop challenge?  You can collect up to 13 free boosters every 8 hours.  So, when I play daily I can collect up to 26 from that and the day one giving me a total of 27 boosters.  That way I'm not bothered that the calendar hasn’t advanced because each additional day is only offering you one or two free boosters but I am getting up to 27 instead.  You can read more about it here: 

    https://care.king.com/en/blog/article/candy-crush-sugar-track-is-here

    and if you want some of the best levels to play the sugar drop challenge check this out:http://candycrushsagaallhelp.blogspot.com.es/search/label/Sugar%20drop%20challenge

  • Adele_Moran
    Adele_Moran Posts: 2 Newbie
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    How do I clear my history every day?

  • _Elsa_
    _Elsa_ Posts: 36,746 Sweet Legend
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    Hi Adele, please tell me how you play the game and then I can give you directions on how to clear it.  Is it on the computer and, if so, what browser?  Is it on a mobile device?  Which one?

  • _Elsa_
    _Elsa_ Posts: 36,746 Sweet Legend
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    Hi Adele, I just found this link for you on how to clear the browsers:  http://www.refreshyourcache.com/en/home/  If it's on a mobile then write me back and I'll continue to search for you.

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