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I want to delete my progress

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eti_902
eti_902 Posts: 1 Newbie
in Support

Hi, 

I want to erase my progression in Candy Crush and Candy Crush Soda. I sent a e-mail and the answer was a link to this forum. So, how do I do?

Thanks in advance

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  • _Elsa_
    _Elsa_ Posts: 36,746 Sweet Legend
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    Hi there, if you have been playing the game through Facebook or the Kingdom your progress can't be erased because it saves your progress.  If you want to start all over from the beginning make sure that you aren't logged in to either one but please keep in mind that as you move up the levels your progress won't be saved.

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  • _Elsa_
    _Elsa_ Posts: 36,746 Sweet Legend
    Answer ✓
    Options

    Hi there, if you have been playing the game through Facebook or the Kingdom your progress can't be erased because it saves your progress.  If you want to start all over from the beginning make sure that you aren't logged in to either one but please keep in mind that as you move up the levels your progress won't be saved.

    Flag · Helpful Sweet Love Haha

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