Hello, I have like many others lost my piggy bank in my case since reaching level 598. Why?

Giuliana_Aubert

I had about 47 gold bars in my bank when it decided to not show any more.  Why would the piggy bank stop being accessibile whether I have to pay or not?

_Elsa_

Hi Giuliana, sorry for the delay in responding but thank you for writing us here at King Care.  Had you purchased those 47 gold bars originally and now they are gone?  If so, payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1