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I have spent five days playing CANDY CRUSH, "An error has occurred. We are doing our best to fix it, please try again in a moment", I wonder if the regional issues (Sheung Shui Village House)? SERVER problems?
Hi Connie, wow I am now getting a lot of messages here complaining about this. I have reported it to a King Admin but I don't know if anyone is in their office today. Can you use another browser instead of chrome? Try Firefox, Opera or Edge. Hopefully we can get it fixed real soon and thank you soooooooooooooooo very much for posting this glitch here.
請問你們真的有繼續跟進嗎？Do you really continue to follow up?
請問你們真的有繼續跟進嗎？
Do you really continue to follow up?
Henry they are still working on a solution but I can surely understand your frustration. Try your best to hang in there and look for an update when it's fixed or better yet - you write back here when you can get in.
I have the same problem. The problem is still not solved. Why is it marked solved? Where is the King's team??
Hi Connie, I heard that there is a problem in Hong Kong and they are trying to fix it now.
已差不多一星期仍是玩不到，請問你們有沒有再跟進？
Almost a week is still not playing, do you have any further follow-up?
I have tried Firefox, Opera or Edge, still can not play!
我已嘗試用Firefox，Opera或Edge,仍是玩不到！
I use the computer to play, the browser is to use Chrome, until today still can not play!
我是用電腦玩，瀏覽器是用Chrome，直至今天仍是玩不到！
Hi Connie, where are you playing the game - mobile or computer? If computer what browser are you using? I haven't seen anyone else today say that they have an error message so perhaps it's the browser that you are using. You can play the game on Chrome, Firefox, Opera and Edge. Please give me more information and we can try to help resolve it.
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My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
