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Grace-11
Grace-11 Posts: 2

Level 1
in Support

Can't play with Win7 / Win10 and Firefox / Chrome for 4 days, even after clearing cache and cookies. When will the problem be fixed? Thanks.

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Answers

  • _Elsa_
    _Elsa_ Posts: 37,020

    Hi Grace, the glitch on Chrome was just reported by me to a King Admin this morning.  I wasn't aware that this error was happening until I saw a bunch of players write about it here this morning.   I don't know if any staff is at work today but tomorrow morning a King Admin will definitely be reporting this to the team.  Why can't you play on Windows 10?  It doesn't require a browser.  Also try logging out of Facebook and log back in.  Have you checked to see if there are any updates on those browsers?  Also have you updated the game? 

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