![](https://us.v-cdn.net/6030983/uploads/YJA9N124CQKU/fhs-en.png)
The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi there, sorry for the delay in responding. Were you playing the game through Facebook or the Kingdom because they save your progress in the server. You can read more about losing the levels here.
https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level
I can elevate your issue to a King Admin but because the holiday weekend is coming up you might not get a response here until next week. Please make sure in the future that you play through Facebook or the Kingdom because changing usernames creates a brand new account. So once your problem gets resolved please make sure to use the account that you want to continue using.