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I lost my progress when i swtched to my new phone.

Carma75
Carma75 Posts: 1

Level 1
in Support

I force stopped the game and re-signed into Facebook but took me to level 121 when I had been on 800 or so.  Pls help!

Answers

  • _Elsa_
    _Elsa_ Posts: 37,542

    Hi there, are you still having this issue?  As long as you have played through Facebook your progress has been saved.  You don't mention if you are playing on a mobile or computer but I will try to help you either way.  First clear out the history.  If it's on a mobile, shut it down, wait 10 seconds and then start it again.  Now open the game and log out of Facebook and log back in and it should be back at your current level.  If not, please write back here so that I can direct you further.

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