Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I upgraded to the IPhone X and lost my progress. I wasn’t logged in with Facebook and didn’t have an account. I can’t go back to my old phone. It’s been restored. This has never happened before when upgrading phones. Please help
Thanks @Elsa
@Coljad please make sure that you now create a Facebook or Kingdom account and link the account to your game. I will then send you a private message so that we can get you back on track :-)
Thanks!
Hi Caljad, sorry for the delay in responding. This has happened to you because Facebook saves your progress so without logging in you can lose your levels and boosters at any time. I will elevate this to a King Admin who will write you privately here on King Care. She won't be in the office until Tuesday and will have a lot of messages to respond to so please be patient. Please sign up with a Kingdom account so that once she gets your levels corrected you can then continue to play the game the Kingdom.
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…