How Do I Regain My Level?

Question

After being hacked, my account was locked by Facebook.  I was given instructions as to how to recover my account to prove my identity.  I recovered my account and when I logged into Candy Crush, they put me at the very beginning (1).  I believe I was at 154 and would like to regain that status.  What do I have to do?

Creative_Elsa · Answer

Hi Hummer14, sorry for the delay in responding.  Are you still having this issue?  You didn't say if you were playing on mobile or computer but either way clear out the history.  If you are playing on a mobile device, shut it down for 10 seconds and then open it.  Then log out of Facebook and log back in.  It should bring you back to your current level.  If it doesn't, please write back here and I can try to elevate this to a King Admin who can check your account and help you.