Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
 🐟The New 2x2 Jelly Fish 🐟 - More info HERE

An error has occurred

Annie_Mok
Annie_Mok Posts: 2

Level 1
in Support

I have problem with "An error has occurred, we are doing our best to fix it, please try again in a moment" It's been already a week, I cannot play Candy Crush, please help!!

Answers

  • _Elsa_
    _Elsa_ Posts: 37,542

    Hi Annie, I can empathize with your frustration!  Last weekend this seemed to be happening to fans who live in Hong Kong and I don't believe that they fixed it yet because someone else wrote here in King Care yesterday saying that the problem still exists.  I have elevated this to a King Admin to put a push on the team to correct this.  It is the weekend so I don't foresee any changes today but hopefully they can get it resolved tomorrow.  Please write back here in a couple of days if the problem still exists.  Thanks!

Hey! Would you like to give us your opinion?

Categories