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Hi Carol, I think that is one of those levels where getting the points isn't enough to clear it. You also have to finish the rest of the moves and then it will move you on. Here is a tip that might help you but if you have reached over the required points and it's saying that you haven't completed it then I am going to assume it's one of those levels that require you to use up all the moves.
http://candycrushsagaallhelp.blogspot.co.uk/search/label/Level%202060