Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Frustrated and about done

The daily Treat Calendar has been stuck on day 1 since the beginning of time. I see many others have complained about this for a long time. Please fix it already. Shocking that we earn stuff in our "piggy bank" then have to pay to get it!! You earned it now pay us to get it. Please tell me what common sense this makes. I have no idea what the other stuff is that pops up is...Dexter and different islands? What's with the "frame" around my picture and the number of stars? What do the stars mean? And when you pass a level on the first round you get a gold crown...what does the gold crown get me? After it says you won a gold crown...poof...that's it. When you use an exploding candy the whole board shakes..annoying. Come on King, this game used to be a little bit of relaxing fun after a long day of work, now it's just irritating.

Accepted answers

All comments

Lady_Choo

Honestly Kelly,

I really think that is for the best. We get so bogged down sometimes in all the things that shouldn't work, we forget how fun these games are. (sometimes anyway haha)

You are still doing better than me. The chocolate got the better of me and we parted ways before my phone ended up drowned

Kelly

Thank you for your responses. I guess I'm just going to play the game like I used to before...for fun...and not even worry about the other stuff. Although the Daily Treat Calendar irks me because I have like a zillion of one prize.

Lady_Choo

Thanks Elsa I knew you would be able to help

i apologise for my terrible spelling too, I forgot to check before pressing send and now I can’t edit it lol.

Creative_Elsa

Hi Kelly, I can try to help you with some of your issues.

Dexter’s Delight (Striped Candy Contest) requires you to collect striped candies on the first try. If you fail the level, the striped candies collected for the level will be lost. To win a prize, you must be in the top 3 on the Leader Board when the challenge ends.

To play the Star Chaser Challenge, you must collect new stars on a level to count. If you fail the level the stars collected will not be counted. When you have filled up the chart you will get the reward.

Regarding the frame around your picture, it's something new that the King team chose. Right now I have the ugliest and I mean the ugliest brown frame with polka dots on it and it's ugly! I don't believe that it does anything to your game play.

Regarding the gold crown that just means that you cleared the level on your first try. Some fans are very competitive and love to show off that they got all gold crowns in an episode.

The exploding candy issue, I assume that you are referring to the exploding color bomb. That's a glitch that the King team has been trying to resolve but it's still something that needs to be tweaked.

Lady_Choo

Hi Kelly,

Thank you for posting on King care.

I understand your frustrations when things don't work and I know that King are terrible for keeping us informed when anything else comes out. They never explain it until weeks later.

The daily calendar being reset IS an issue I am afraid. Its not good news, I don't know why its taking so long to fix, but the studio ARE aware of it. As much as it can see like they don't care, I assure you they wants it fixed too. It does not benefit them at all to not fix it. Unfortunately they do have a list of problems to fix so it goes on priority. If there are worse issues like not being able to get into the game at all, that would come above a freebie issue.

As regards the piggy bank, it is something that you earn but its a means to get gold at a reduced price. You don't have to buy it, that is up to you but as many players do, it gives them a way to get extra gold for their money.

As to the rest, be patient with me and I will go and hunt for some answers

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Lady_Choo

Hi Kelly,

Thank you for posting on King care.

I understand your frustrations when things don't work and I know that King are terrible for keeping us informed when anything else comes out. They never explain it until weeks later.

As to the rest, be patient with me and I will go and hunt for some answers

Creative_Elsa

Hi Kelly, I can try to help you with some of your issues.

Regarding the gold crown that just means that you cleared the level on your first try. Some fans are very competitive and love to show off that they got all gold crowns in an episode.

Lady_Choo

Thanks Elsa I knew you would be able to help

i apologise for my terrible spelling too, I forgot to check before pressing send and now I can’t edit it lol.

Kelly

Lady_Choo

Honestly Kelly,

I really think that is for the best. We get so bogged down sometimes in all the things that shouldn't work, we forget how fun these games are. (sometimes anyway haha)

You are still doing better than me. The chocolate got the better of me and we parted ways before my phone ended up drowned

Rewards
I am not receiving my rewards
Free bars
How to establish free bars and other
Güçlendirmelerim yok oldu
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Invisible awards
This is happening a lot. Anyone else?

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…