
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I was on a stage where I needed just a couple more moves. I spun the wheel and the store opened. I thought that my hand touched something in error so I spun a few more times and still nothing. I finally gave up and noticed that I had paid for each unsuccessful spin. I received no extra moves or boosters but my gold is gone. Fix this Candy Crush.
Hi there, sorry for the delay in responding. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
This was gold bars that I had won previously. It was not a new purchase. When I used them to spin for extra moves I received nothing. No moves, no bonuses, Nothing.
this does not answer my questionHi there, sorry for the delay in responding. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1