Paid gold bars for the wheel and got nothing..... but my gold is gone.

USERKWCC

I was on a stage where I needed just a couple more moves. I spun the wheel and the store opened. I thought that my hand touched something in error so I spun a few more times and still nothing. I finally gave up and noticed that I had paid for each unsuccessful spin. I received no extra moves or boosters but my gold is gone. Fix this Candy Crush.

_Elsa_

Hi there, sorry for the delay in responding.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

USERKWCC

This was gold bars that I had won previously. It was not a new purchase. When I used them to spin for extra moves I received nothing. No moves, no bonuses, Nothing.

USERKWCC

Hi there, sorry for the delay in responding.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1

this does not answer my question