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I lost my levels
Michele_Penteado
Posts: 8
Level 1
in Support
I chance my phone and lost all my levels. I was at level 133 in candy crush. How can I get my levels back? I am brazilian, sorry for my cheat english kkkk
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Answers
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Hello Michele! I have a link for you to read, and hopefully that will help you resolve this issue! Thank you so much for contacting King Care and have a good day! https://www.facebook.com/notes/king-care-superstars/lost-progress-on-mobile-device/1011890602294321/
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Hi! This link doesn’t works. Returns me with a message that the conteudo doesn’t exist.
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Hopefully this works for you. Please let me know.
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Laura, I search in Facebook and I find the page or Candy Crush Saga. In there, they told me that I only Will recover my levels if I was conected with Facebook in the game, vir i wasn’t. So this is it? There is no other way?
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Laura, I search in Facebook and I find the page of Candy Crush Saga. In there, they told me that I only Will recover my levels if I was conected with Facebook in the game, but i wasn’t. So this is it? There is no other way?
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I can elevate this to a Mod, who may be able to assist you further. I can't do anything more personally, as this will require you to give some sensitive information. The Moderators (who work for King) will be able to look into your account and hopefully they can help you. Thanks for writing! It was a pleasure to meet you.
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I thank you, if you can do that. I hope they resolve my problem. It was a pleasure too.
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Hi! This link doesn’t works. Returns me with a message that the conteudo doesn’t exist.Hello Michele! I have a link for you to read, and hopefully that will help you resolve this issue! Thank you so much for contacting King Care and have a good day! https://www.facebook.com/notes/king-care-superstars/lost-progress-on-mobile-device/1011890602294321/
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Returns with the same message. Perhaps if I search in Facebook for a especific page or group I may find the explanation?Hopefully this works for you. Please let me know.
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