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I only play Candy Crush in Facebook and only play using my iMac.

Allen_Grubbs
Allen_Grubbs Posts: 4

Level 1
in Support

Only in Facebook on my iMac. No mobile devices. It reset itself to Level 1. How do I restore to my previous level?

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Answers

  • _Elsa_
    _Elsa_ Posts: 37,031

    Hi Allen, sorry for the delay in responding?  Are you still having this issue?  Since you are playing through Facebook your progress has been saved.  Have you cleared out the history recently?  Try doing that first.  Then reopen the game and log out of Facebook and log back in.  It should bring you back to your current level.  If it doesn't please write back and then I can direct you further.

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  • Allen_Grubbs
    Allen_Grubbs Posts: 4

    Level 1

    I cleared History (Safari) and logged into Facebook. CC is still starting over from scratch. Thanks for helping me with this, Elsa! 

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