Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!

Game says "no internet connection". Uninstalled everything and still nothing. Cleared cache etc etc.

Options
TerrieB
TerrieB Posts: 2 Newbie
in Support

I cant get lives, etc etc as it says "no internet connection".

Flag · Helpful Sweet Love Haha

Answers

  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581 Level 4
    edited March 2018
    Options

    Hi there Terrie! I know this seems like a dumb question, but can you reset your router/modem to see if that helps? Sometimes I get that kind of error, and it turns out it is something with the DNS server. It is frustrating as heck. If that doesn't work, or if you have tried that already, let me know and I can elevate this to the Mods, since that is kind of a little out of my area of expertise. :) Thanks for writing King Care and have a great day!

    Flag · Helpful Sweet Love Haha
  • TerrieB
    TerrieB Posts: 2 Newbie
    Options

    No it did not work. Can you cancel my account please?

    Flag · Helpful Sweet Love Haha
  • Laura_Grosvenor
    Laura_Grosvenor Posts: 1,581 Level 4
    Options

    I can elevate this to the moderator, who can look at your account to see if it was anything that they can remedy. Just hang tight, and hopefully you will get your answer. Have a great day!

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories