Rank Lost in candy crush saga after connect with Facebook

Bowie_Cheong

My rank lost after I connect to Facebook. 

_Elsa_

Hi Bowie, sorry for the delay in responding.  Are you referring to your current level?  Are you playing through Facebook or the Kingdom?  Please give me more information so that I can try to give you direction.

OriginalCrusher

I had a very high rank, near the top, I logged out of Facebook and my rank reset to one, and my photo changed and my name is gone.  This happens every time I log out of Facebook starting last week.  Please help.