Something happen with my clock

ChristineTamva

Something happen with my clock on my computer and candy crash gone crazy... it needs about 3000 hour to give me new lives. What can I do?

_Elsa_

Hi Christine, are you still seeing this glitch?  Could you do a print screen and upload it here so that we can see what's going on?  Then we can try to figure out how to resolve this.

_Elsa_

Thanks for the print screen.  I found an answer for a mobile device but you are on a computer.  I am going to forward this issue to the King Super Stars and also to a King Admin because I can't find the answer on Google.  Hang in here and hopefully we can get it resolved very soon.

Lady_Choo

H Christine, 

Elsa asked me if I could help as I play on a windows pc.

Firstly, you said that your daughter has messed with the time and date? I think the first thing to try is setting that back to how it should be at todays time/date,

If you're not sure, I have found this link which should help you. Please come back and let us know if this solves your problem or not  

https://www.computerhope.com/issues/ch000554.htm

ChristineTamva

Hi Chicken Slayer

I have already setting back the time and date and this was the time that the problem began. As far as I understand by this time, when she changed date and time on my computer she also played candy crash... Candy Crash thinks that the lives she played was on May and counting until May to give new lives. I receive help lives for friends and daily gifts but no new lives cause it's not May!

Lady_Choo

Oh I see! Wow yes I understand lol. My little one likes to play paradise bay, she tried candy and bubble witch but has no patience lol. 

Are you playing through a browser or the app? Can you clear browser cache and cookies? 

Lady_Choo

Hi, I found this while looking on a faq site for another King game, but it reminded me of this post:

If you have recently changed the time on your device (due to travelling or other reasons) this may affect the lives timer in game. To fix the issue, please open the map screen in the game and check how long you have to wait for your next life. Now set the clock on your device forward by that amount of time.

For example, if the game says “100 hours until your next life" you will need to change the date in your phone’s calendar. In this case, please calculate how many days are in 100 hours and set the date forward accordingly. Once this is complete, briefly return to the game’s map screen and then return to the settings menu on your device and set the date and/or time back to the correct time. Finally, restart your device and this should resolve the problem.

Try this and let me know if it works!

ChristineTamva

Hi, I found this while looking on a faq site for another King game, but it reminded me of this post:

If you have recently changed the time on your device (due to travelling or other reasons) this may affect the lives timer in game. To fix the issue, please open the map screen in the game and check how long you have to wait for your next life. Now set the clock on your device forward by that amount of time.

For example, if the game says “100 hours until your next life" you will need to change the date in your phone’s calendar. In this case, please calculate how many days are in 100 hours and set the date forward accordingly. Once this is complete, briefly return to the game’s map screen and then return to the settings menu on your device and set the date and/or time back to the correct time. Finally, restart your device and this should resolve the problem.

Try this and let me know if it works!

Hi.... I have clear browser cache and cookies... nothing change... I also tried to change the date and change it back while i'm on game... nothing changes.I have to wait untill 7 May to solve the problem...Now I playing from my phone... I have patient loll