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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
So I just upgraded to a new phone, and it still has my current level from where I left off of my old device. But ALL of my boosters are now gone, and I had quite a bit of them saved and thought they would be moved over, but still nothing? I would really like to find a way to get them back because I was saving them wisely and didn’t think they would vanish.
Hi there, thank you for writing us here on King Care. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.