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i lost all my levels when i restarted my phone, please help me retrieve
MokgadiMpebe0000
Posts: 1
Level 1
in Support
candy crush... i restarted my phone yesterday, and when i tried to play , i took me back to level 1 from level 570. please help me, im devasted.
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Answers
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Hi there, sorry to hear that this happened to you. Since you are playing through the Kingdom your progress has been saved. So let's try this - clear the history from your phone. Then shut down the phone, wait about 10 seconds and then open it again. Now open the game and log out of the Kingdom and log back in and you should be back to your current level. If this doesn't work, please write back here and I will give you further direction.
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