WTF is going on? I was in the 3100 levels wise can't remember the exact level it put me back 400 lev

Brian_Tate

WTF is going on? I was in the 3100 levels wise can't remember the exact level it put me back 400 levels telling me I am at the top and to up date my browser sounds LIKE A SCAM FIX IT KING. Been playing for over 5 years now

_Elsa_

Hi Brian, sorry for the delay in responding.  I am wondering if you went back to the old version.  See if this helps you:

https://care.king.com/en/candy-crush-saga/my-candy-crush-saga-has-gone-back-to-an-old-version-how-can-i-get-the-newer-version-back

Also check out this:  https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level

If none of this works, please write back and I will try to elevate it to a King Admin who will write you privately but since it's going into a holiday weekend, please don't expect a response until the beginning of next week.

Brian_Tate

I have google chrome windows 10, my computer is less then a year old.  All of a sudden last week I am kicked back almost 400 levels tried downloading html5, its not working.  I feel disappointed and like I wasted my time playing.  Soon if its not fixed I am going to warn others not to play but thankyou for getting back to me

Brian_Tate

So the Opera browser did work thankyou I guess google chrome can't handle the crush?

_Elsa_

That’s great that you got it working!  Happy crushing!