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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I had to restore my iPad and have lost all my Candy Crush levels - I was well above 2K and now I'm down in the 30s. Can you fix this?
Thanks!
@Elsa
@Col Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
I have not yet heard from an admin, and my progress in Candy Crush is still incorrect.
Hi Col, thank you for writing back here. I will elevate this to a King Admin and she will write you privately here. She won't be in the office until tomorrow but has a lot of issues to deal with so please be patient. She will respond to you.
I play through the Kingdom, not Facebook, and while it has saved my progress on the other games (Jelly, Soda, Bubble Witch) my progress on original Candy Crush was lost.
Hi Col, have you been playing the game through Facebook or the Kingdom because they save your progress. Please give me more information so that I can direct you further.
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It took over 400 gold bars to pass this level. How do I get some of that back? Totally ridiculous. If there are any more of those and I’m done.
As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
I lost 10 gold while redeem for life at level 15256. Some technical error happened and deducted totally 20 golds instead 10. Pl credit to my account
I've been having trouble with trying to get to the next Ad, because every time I think the Ad is finished and I try to go to the next Ad, it takes me completely out of the game. So, then I lose my chance at the level, and the boosters that might have been able to help me. Any suggestions?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…