Unauthorised Purchases

Karen_Chung

I recently checked my bank transactions and noticed numerous purchases made to candy crush that I do not recall making (i.e. 12 gold bars and etc.). I would like this money refunded as I did not authorise such actions, and as no items were received anyway. I've removed all cards associated with my google play account in concern that more money would be taken, but I am still open to making the occasional candy crush purchase, as long as this issue is addressed.   

_Elsa_

Thanks for posting on King Care.  As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:  https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1