Unable to connect with Facebook nor with kings for the sync and daily booster

Mayank_Zaveri

I am not able to connect with facebook and also not able to connect with Kings network to sync my current game status. On facebook i am 20 levels back. I am not able to get  the daily boosters as well.

Please help me as i don't want to loose my levels and the boosters which i have gathered.

Creative_Elsa

Hi Mayank, thank you very much for writing us here on King Care.  Someone wrote here during the weekend that they were having trouble with their Android and the images being blurred.  Let's try first to see if it's a game issue and then we can think about the Android issue if all else fails.  Do you clear out the history daily because that's an important step.  After clearing out the history try shutting down your Android, wait about 10 seconds and then reopen it.  Now open the game and log out of Facebook and log back in.  It should bring you back to your current level.  Are you ok with the progress on the Kingdom?  Maybe it's just that your Facebook account and your Kingdom account need to be synced.   So after tyring all that I suggested then try the syncing.  Here is a link to learn more about it:  https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Please write me back here to let me know if any of this worked for you.  If not, then I will try to redirect you elsewhere.