Where is my Candy stripe comp prize

Sfoti426

I won 2nd place in the candy stripe competition, 2 hours of free play and two 1 hour long boosters, I hit claim but it’s not showing up and letting me use it. Please help! 

_Elsa_

Hi there, sorry for the delay in responding.  Are you still having this issue?   Are you referring to Dexter's Delight?  You can read more about it here:  https://care.king.com/en/alphabetty-saga/superstar-information-post-unlimited-lives-reward