Taking me back to passed levels

Kelly_Manger

I have reached level 1170 but it's not being recognised and takes me back to 724

_Elsa_

Hi Kelly, sorry for the delay in responding.  Are you still having this issue?  You haven't mentioned if you play on a mobile device or computer.  First try to clear the history.  If it's on a mobile device shut it down, wait 10 seconds and then open it.  Open the game and log out of Facebook and log back in.  If you are on a computer, clear the history and then open the game in Facebook.  Log out of Facebook and log back in and it should bring you back to your current level.  If it doesn't please write back here and I can offer you further direction.

Kelly_Manger

Hi and thanks. I'm playing on a computer, I have done what you suggested but sadly no luck

_Elsa_

Hi Kelly, I will elevate this to a King Admin who will send you a private message here on King Care.  Be patient because the issues and glitches are backed up at the moment.