special events and gifts and profile pic have stopped and not in progress

Kdurga_Mahesh_

Please help me special events are not arriving during game play my profile pic is in visible gifts are not comming

Laura_Grosvenor

Hello Kdurga. Are you saying your profile picture isn't showing? I think we have heard of that glitch happening to others, so I will let the Moderator know about this. In the meantime, here is the article about why sometimes you don't get events and others do. I hope this helps, and the Moderator will contact you about the profile pic problem as soon as she can. Thank you for contacting King Care, and I hope you have a nice day!  

https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here